Assignment Manager not assigning resources in Tasks [message #515859] |
Wed, 13 July 2011 13:02 |
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golferguy824
Messages: 1 Registered: July 2011 Location: McHenry, IL
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Junior Member |
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I am trying to assign resources in Tasks that are created under the Service Reqeust --
I created all territories, groups,...etc and want to make the matching attributes only on the task fields -- not the SR. It won't find any resources unless I change the Group Owner to a specific type -- I don't want it looking at the Group Owner.
The Matching Attributes is not checked for group owner -- I'm confused.
Any help is appreciated.
Thanks!
tom
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